Thanks for the updates (Thank you for contacting Councillor Jaye Robinson)

Community News |  

Thank you for your email.


My office is experiencing an incredible volume of emails and phone calls related to the ice storm.


If you are writing to report a power outage, live wire or any other storm-related issues, I will forward it directly to senior Toronto Hydro staff and ask that it be prioritized.


If you would like to call Toronto Hydro directly to report the issue, you can call the Lights Out Line at (416) 542-8000. Please have patience as you may have difficulty getting through due to a high call volume.


In case of emergency, please call 911. For storm-related non-emergencies call 311 or the Toronto Police non-emergency line at 416-808-2222.


I have pasted my latest update to residents about the storm below. The update includes information from Toronto Hydro as well as tips for dealing with a power outage.


For the latest news and updates about the cleanup and restoration of power following the storm, please visit my website at and follow me on Twitter (!/JayeRobinson) and on Facebook (


Thanks you again for your email and I will touch base as soon as possible.


Kind regards,